Our Story
Our Story
With over 14 years of industry experience, SEM Property Hub was created to bring a modern, transparent, and customer‑focused approach to lettings and property management. We combine local knowledge with efficient systems to make renting simple, clear, and stress‑free for landlords and tenants.
About SEM Property Hub
Our Mission
Our Mission
Our Mission
To deliver premium rental experiences and expert management - ensuring every property, and every tenant receives the care it deserves.
Our History
Our Mission
Our Mission
SEM Property Hub was founded with a clear vision: to offer a fresh, modern, and trustworthy approach to lettings. Although newly established, our team brings extensive industry knowledge and a commitment to doing things properly from day one. We’re building our reputation on professionalism, transparency, and genuine care for our clients.
Our Team
Our Mission
Our Team
A dedicated experienced team offering personalised support. Ensuring landlords and tenants receive exceptional service throughout their rental experience. We pride ourselves on being approachable, knowledgeable, and committed to doing things properly.
SEM Property Hub - Why Choose Us
At SEM Property Hub, we believe landlords and tenants deserve a service that is honest, responsive, and genuinely helpful. We combine modern systems with a personal touch, to ensure every property is managed with care and every client feels supported.
What sets us apart:
- Transparent Communication
- Modern, efficient processes
- Local market knowledge
- Personal, tailored service
- Professional standards from day one
Landlord section
Landlords
Landlords letting your property should feel simple, secure, and stress‑free. We support landlords with a professional, hands‑on service designed to protect your investment and attract reliable tenants.
Services We Provide
- Full property management
- Tenant-find only
- Tenant sourcing and referencing
- Inventories
- Regular inspections
- Maintenance coordination
- Marketing across rental platforms
Free Landlord Compliance Check
Unsure if your rental property meets current legal requirements? We offer a free, no‑obligation compliance check to help landlords stay fully protected.
We review:
- Right to Rent documentation
- EPC rating requirements
- Smoke & CO alarm regulations
- Deposit protection
- Tenancy agreement compliance
- Safety certificates (EICR, Gas Safety)
- Licensing requirements (if applicable)
Get peace of mind — and avoid costly penalties.
Landlord fees
Full Management Service
Tenant Find Only
Our fees are structured with clarity, fairness, and exceptional service in mind. We believe in complete transparency, with no hidden costs — just professional support tailored to your property.
Tenant Find Only
Fee: 1st month’s rent (No VAT)
Fully Managed Service
Setup : £400 per tenancy (No VAT)
Monthly Fee: 10% of rent (No VAT)
Tenant Find Only
Full Management Service
Tenant Find Only
Includes:
- ‘To Let’ board
- Marketing on Rightmove, Zoopla, SEM Property Hub & social media
- Accompanied viewings
- Full tenant checks (Right to Rent, credit, employer & landlord references)
- Regular viewing feedback
- Tenant approval & tenancy setup
- Collection of first month’s rent + 5‑week deposit (TDS registered in your name)
- Copies of all documents (Tenancy Agreement, Inventory, Deposit Registration)
- WhatsApp support for faster communication
Full Management Service
Full Management Service
Full Management Service
Includes everything from Tenant Find, plus:
- Rent collection & monthly statements
- Maintenance coordination with insured tradespeople
- 3‑monthly inspections with reports
- NRL processing for overseas landlords
- Right to Rent re‑checks
- Check‑out inventory & deposit release management
Tenants Section
Tenants
Your home should feel safe, comfortable, and well‑looked‑after. We make renting straightforward and supportive from day one.
Our Promise to you:
- Fair and honest applications
- Clean, well‑presented properties
- Quick maintenance responses
- Friendly, respectful communication
- Guidance at every stage of your tenancy
We’re here to make your rental experience a positive one.
Tenant fees and application information
Tenant Fees
In line with the Tenant Fees Act 2019, tenants will only ever be charged the following permitted fees:
• Holding Deposit: 1 week’s rent (deducted from first month’s rent)
• Security Deposit: Up to 5 weeks’ rent (protected with TDS)
• Late Rent: Interest at 3% above Bank of England base rate (after 14 days)
• Lost Keys / Security Devices: Cost of replacement
• Changes to Tenancy: £50 (or reasonable costs if higher)
• Early Termination: Costs incurred by the landlord
We keep all tenant fees fair, transparent, and all fees comply with the Tenant Fees Act 2019.
Further Tenant Information
Application Process:
• Complete application form
• Provide proof of ID and Right to Rent documents
• Supply information for referencing
• Once approved, a holding deposit (1 week’s rent) may be required
• Tenancy agreement issued for signing
• Move‑in date confirmed and keys arranged
Testimonials
What Our Tenants & Landlords Say
“Professional, responsive, and genuinely caring. The best letting experience I’ve had.” — A. Thompson, Tenant
“I would like to send a letter of appreciation for the work Sonia is doing. She is very efficient at her job and provides confidence when dealing with my property. It is refreshing to meet an agent that does the job to the best of her ability. She is a credit to the profession.” — J. Mitchell
